Let Us Bring Your Dreams To Life!
We’re so excited to create a one-of-a-kind set just for you! Please take a moment to read the important bits below so you know exactly how everything works.
What You Should Know!
Pricing & Design
- Pricing is based on your chosen design elements like intricacy, length, and any extras such as gems or 3D sculptures.
- We’ll provide a full quote once your design is confirmed and finalised
Sizing & Fit
- All custom sets are made to your exact size - Sets will be made with 10 Nails.
- We’ll send you a sizing kit to ensure a perfect fit. Please measure carefully, as we cannot take responsibility for sets made to incorrect sizes provided by customers.
Deposits & Payments
- A £30 non-refundable deposit is required to begin your order.
- This can be added to your basket directly from our products. This deposit secures your slot and covers the initial design work.
- Once your design is finalised, we will send you an invoice to pay for the final amount and all that is left to do is count down the days till they arrive!
Design Mock-ups, Changes & Timelines
- You’ll get a design mock-up based on your request. Up to two changes are free, with a small fee for extras depending on complexity.
- We’ll share estimated turnaround times once your design is finalised.
- If you need your nails by a specific date, please tell us early so we can try to accommodate.
Refunds, Shipping & Customer Care
- Once 24 hours have passed from our team reaching out to confirm your order, your deposit becomes non-refundable due to the time and work invested. As these are custom, made-to-order products, your nails are non-refundable once received.
- Please note that slight variations may occur as each set is handcrafted; this is what makes them truly unique!
- Once your set is shipped, we cannot be responsible for delays caused by the courier, but we’ll always help you track your parcel.
- We want you to be thrilled with your set. If your nails arrive damaged or something seems wrong, please reach out to our team right away so we can help.